Three connected services
EASE follows a simple business journey: DIAGNOSE what needs attention, IMPROVE how the business works, and ENABLE better performance through appropriate technology.
Business Health Check & Diagnostic
What is the EASE Diagnostic?
The EASE Business Health Check & Diagnostic is a structured review of how your business really runs: what you believe, what your team experiences, what the public says, and what the records show. It ends with a report that sets out findings, recommendations and an action plan.
Owner, team and public views are compared with each other and, at Level 2, checked against your policies, financial statements and a site visit. Final findings and recommendations remain subject to EASE professional review and judgement.
The questions are guided by published business and management research and adapted to your industry. They cover money, operations, people, customers, policies and continuity.
Understand
Understand the business and identify what needs attention.
Strengthen
Strengthen how the business works.
Support
Support better performance through appropriate technology.
Start small, or go deeper.
Level 1 is the first stage of Level 2, so you can start with a Perspective Review and continue to the Full Diagnostic without repeating anything.
Level 1: your answers, short answers from some of your team, and links to your public review pages. Level 2 adds: financial statements for the last 2 years (or since you opened), your SOPs and written policies, and a visit to your site.
Level 1: a report on where you, your team and the public agree and differ. Level 2: a full report covering findings, causes, recommendations and an action plan.
A clear timeline is agreed at the start based on the level selected, business size, complexity and availability of information.
A clear process from the first conversation.
First conversation
We learn your business and what concerns you.
Agree scope
Scope, fees, confidentiality and your data responsibility.
Questionnaires
You and your team answer matching questions.
Public reviews
What the public says about your business, team and service.
Comparison
You, your team and the public compared: where you agree and differ.
SOPs and policies
Compared with what happens in practice.
Financials
Two years of financial statements.
Site visit
We visit your site and see how it runs.
Cross-check and causes
Each point checked against the evidence, with likely causes.
Report and action plan
A report with our findings, recommendations and action plan.
Process Review & Procedural Improvement
Review processes and procedures, identify control and accountability gaps, and design or revise procedures, controls, approvals, responsibilities and supporting SOPs.
Technology & Digital Enablement
Where technology is part of the solution, EASE enables improved processes through practical systems, automation and better management information.
Odoo implementation is a core part of our Enable offering. EASE delivers it in collaboration with Pandoratech, an independent UAE software company.
Founded in 2012 and headquartered in Al Ain, with an office in Dubai, Pandoratech is an independent UAE software company. It delivers Odoo ERP implementation, customisation and integration, custom web and mobile applications, and managed cloud services for businesses across the UAE and GCC.
EASE brings the business, financial and process expertise. Pandoratech brings the technical Odoo implementation capability.
Visit pandoratech.ae →